Privacy Policy

At PharmaLeap Research and Analytics Private Limited ("PharmaLeap"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in courses
• Make purchases
• Contact us through our contact form
• Subscribe to our newsletter

This information may include:

• Name
• Email address
• Phone number
• Educational background
• Professional information

1.2 Payment Information

Payment processing is handled securely by Razorpay. We do not store your complete credit card or debit card information on our servers. Razorpay complies with PCI-DSS standards to ensure secure payment processing.

1.3 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process your course enrollments and payments
• To communicate with you about your account and courses
• To send you course updates, certificates, and learning materials
• To respond to your inquiries and provide customer support
• To improve our website and services
• To analyze usage patterns and trends using Google Analytics
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Analytics and Cookies

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how visitors use our site. This information is used to compile reports and help us improve our website. The cookies collect information in an anonymous form, including the number of visitors, where visitors came from, and the pages they visited.

You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We do not share your email address or personal information with any third parties for marketing purposes.

We may share your information only in the following circumstances:

• Service Providers: We work with trusted service providers (such as Razorpay for payment processing) who assist us in operating our website and services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Your personal information will be retained until you delete your account. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can update or correct your personal information through your account settings
• Deletion: You can request deletion of your account and personal information
• Data Portability: You can request a copy of your data in a structured format
• Withdrawal of Consent: You can withdraw your consent for data processing at any time

To exercise these rights, please contact us at enquiry@pharmaleap.com

8. Children's Privacy

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: